A manufacturing company prospers or fails based on the quality of the products manufactured. Because quality is so important to the success of the company, procedures must be put in place to make sure the products properly meet the customer’s needs, not only the first time but every time.
Create a Plan
Before the first item rolls off the assembly line, management must create a plan of action. This plan of action addresses many factors, such as calculating how much manpower is needed to complete the order, ensuring enough raw materials are on hand to complete the order, and understanding what quality control measures must be put into place to make sure that each item produced exactly matches specifications.
The company must maintain three key factors to ensure the quality of a company’s goods remains superior to that of the competition. The equipment on the production line must be regularly maintained. Not only does regular maintenance prevent unscheduled outages, it assures the equipment will continue to produce consistently accurate products.
When staff turnover leads to hiring new employees, those new employees must be just as qualified as the persons who left. Equally important to hiring qualified personnel is maintaining an active training program, especially when equipment upgrades occur and when replacing displaced workers. Lastly, the finished product is only as good as the raw materials that go into it. Purchase those products from a reliable vendor and regularly inspect purchases for consistent purity.
Whether a company makes cupcakes or bolts, not all quality assurance can be assessed by sight. Fortunately, you can find companies like WESTport Corporation that specialize in the development, production, and distribution of quality assurance devices. These companies provide the tools needed to assess to the nth degree just how accurate company’s goods meet specifications. Unfortunately, not all quality assurance companies are equally trustworthy. That is where word of mouth and reputation can aid in separating the winners from the losers.
Superior goods come from a commitment to excellence. From the president down, instill the need for accurate calibrations, reduced defective products, and increased pride in a job well done.
To guarantee your company’s goods are superior in quality, create a viable plan of action that details the who, what, when, and how of production. Follow up the plan with consistent maintenance and a reliable quality assurance routine and watch your defects numbers decrease while your customer satisfaction ratings skyrocket.